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Case study: Capita supports emergency services with key IT applications

Client: UK educational establishment

Industry: Emergency services

Capita services: Delivery management and IT change

Our client is a UK service provider responsible for providing leadership, management and advanced operational training courses to the emergency services. In 2014, the organisation developed plans to change around several of the key IT applications they used. These included the evaluation and selection of a new accommodation management system, a project around the EPOS and the implementation and integration of an existing business application and a new learning management system. Senior management realised additional skills were required to supplement those of the in-house IT team and involved Capita in the project.

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