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Case study: Managed testing services - Service Birmingham

Service Birmingham is Birmingham city council’s joint venture with Capita. Formed in 2006, Service Birmingham now employs around 1,100 people. The core business is providing world-class information and communications technology (ICT) systems.

The council were running a major transformation program including the development of a number of SAP modules.

Capita worked with the council to develop the capabilities required to deliver th £670m 10 year transformation programme.

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