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Case study: Performance testing - Savings and investment solutions

A leading independent provider of long-term savings and investment solutions.

Its Investment Solutions (SIS) platform is a wrap platform supporting ISAs, bonds and pensions. At the start of Capita’s engagement, a specially formed Service Integrity Team undertook a programme of improvements for SIS. Capita provided performance testing as part of that team. The performance requirements were to tune the current platform, provide a performance testing service for new developments as well as planned migrations and to integrate a performance testing capability into the platform’s development.

Several large migrations were evaluated and testing was carried out to provide assurance that the production system would not be adversely impacted. Major complex infrastructure upgrades were performance tested and tuned in readiness for production deployment.

Capita wrote monitoring scripts that gave a real picture of end user performance. They were invaluable for historical analysis and as an early warning system for poor production performance. The integration of performance test procedure and the legacy of reusable performance test assets have meant that the SIS platform can continue to be performance tested and tuned effectively.

Using appropriate levels of testing, deployment to production was managed with minimal disruption to platform stability. The new business throughput of the platform was able to increase significantly.
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