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Model office testing

Establishing a “live” test environment

We help to ensure your processes and procedures work before the system goes live.

Once new IT solutions are developed and implemented and user acceptance testing has taken place, it sometimes becomes apparent that users cannot perform their roles. The training, processes or procedures do not match the delivered software.

Our service establishes a test environment that mirrors your go-live state. Each role is trained as it would be in real-life training environments. Our model office process then runs each role through relevant scenarios.

A significant benefit of performing this model office process is that your business can train a handful of users to work with the new system and prove user operability, updating any documentation that is incorrect, before then training other users. This approach saves you from costly reworkings of procedures and processes.

Want to find out more? Download our data card below or contact us here.

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